Share Your Feedback

Compliments Form

We Value Your Feedback!

If you would like to share your positive experiences or compliments about the NDIS support or services provided by Neuro Arts WA, please fill out the form below. Your feedback helps us continue to deliver high-quality services and recognize the efforts of our team.

Would You Like to Remain Anonymous?

Yes

Date

Date of Service or Interaction

YYYY

Name

Note: Providing contact information is optional and will only be used if we need to follow up with you regarding your compliment.

First Name

Last Name

Who or What Would You Like to Compliment?

Please Describe Your Experience and Why You Are Providing This Compliment:

Additional Comments (optional):

Thank you for taking the time to share your positive experience with us! Your feedback is greatly appreciated.

"Your feedback is invaluable to us. It helps us improve and ensures we continue providing the best possible service."

Complaints Form

We Value Your Feedback!

If you have a concern or complaint about your current NDIS support or services provided by Neuro Arts WA, it’s important to address it. Please fill out the complaint form below, and we will respond within 3 business days.

You can make a complaint anonymously if you prefer. Here’s how:

(a) By Phone: Call us at 0452 387 576 and let us know that you wish to make an anonymous complaint. We will ensure your identity remains confidential.

(b) Online Form: Complete the Feedback and Complaints Form and select "I wish to remain anonymous" to ensure that your personal details are not requested.

Your feedback helps us improve our services, and we are committed to resolving any issues you may have.

Date

YYYY

I wish to remain anonymous

Name

First Name

Last Name

I am a

Are you making this complaint on behalf of a person with disability?

Yes

Do you require any help with communication or any other form of support? i.e., interpreter?

Yes

Please provide details of complaint

Agreement

I agree that the information included in this Feedback and Complaints Form is true and correct:

Yes

Rights to access advocates

You may seek support from family, a friend or an independent advocate in making a complaint. If you require an advocate or representative, please let us know and we would be pleased to cooperate with, and facilitate arrangements for, advocates (including independent advocates) and other representatives.

Make an enquiry, provide feedback or raise a complaint to the NDIS Commission

NDIS Commission: We have a ‘no wrong door’ approach for how people contact us, and we welcome all feedback, including complaints and compliments. We are committed to improving our service by listening to those who share their feedback. You can make an enquiry, provide feedback or raise a complaint: Online: Feedback form or live chat  Email: enquiries@ndis.gov.au  Phone: 1800 800 110 (NDIS National Contact Centre), Monday – Friday 8am to 8pm  In person: by visiting an NDIS office, Local Area Coordinator (LAC) or Early childhood (EC) partner Mail: NDIA, GPO Box 700, Canberra ACT 2601.  If you need an interpreter, call the Translation and Interpreting Service (TIS) on 131 450 and ask to be connected to the NDIS If you have hearing or speech loss, contact TTY on 1800 555 677 or the National Relay Service on 1800 555 727. If we can’t help you, we will try to refer you to someone who can.

“We all need people who will give us feedback. That’s how we improve.”

— Bill Gates

Share Your Feedback

Share Your Feedback Share Your Feedback

Compliments Form

Complaints Form

“We all need people who will give us feedback. That’s how we improve.”

Share Your Feedback